This Privacy Policy explains in detail how your personal information is collected, used, and protected. At Khelo Zone, your privacy is our top priority.
A quick overview of the key pillars of our Privacy Policy
All your data is protected with 256-bit SSL encryption. No one can read your information while it is being transmitted.
Khelo Zone never sells or rents your personal data to third parties. Your information is used solely to provide our services.
We are fully transparent about what information we collect and why. We never ask for information that isn't necessary.
You may view, correct, or request deletion of your personal data at any time.
We use cookies solely to enhance your experience. You can update your cookie settings at any time.
For any privacy-related questions or concerns, contact our support team directly. We'll respond within 48 hours.
Welcome to Khelo Zone. This Privacy Policy explains what information we collect when you use Khelo Zone's website, app, or services, how we use that information, and how we keep it secure.
Khelo Zone is a trusted online betting and gaming platform for users in Bangladesh. We believe privacy is a fundamental right, and you should feel completely secure when using our services.
This Privacy Policy should be read alongside Khelo Zone's Terms and Conditions. By using our services, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of our services and reach out to our support team.
This policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices.
Khelo Zone collects two types of information — what you voluntarily provide, and what is automatically gathered while you use our services.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email, address | At the time of account creation |
| Financial Information | BKash/Nagad number, bank account details | Deposit & Withdrawal Hours |
| Support Information | Chat messages, complaint details | Customer Support Hours |
We never store your full payment card number or PIN. Payment gateways process this information directly.
Khelo Zone uses your information only for specific, legitimate purposes. We never misuse your data, and every use has a clear and defined reason.
You can opt out of marketing communications at any time — simply contact our support team or use the unsubscribe link in any email.
Khelo Zone uses industry-leading security measures to keep your data safe. Our servers are encrypted and undergo regular security audits.
No data transmission over the internet is 100% secure. However, we take every possible measure to protect your information. Keep your account password strong and never share it with anyone.
Khelo Zone never sells your personal data. However, information may be shared with trusted partners in certain circumstances necessary to operate our services.
All third-party partners operate under strict confidentiality agreements and are prohibited from sharing your information with anyone else.
Khelo Zone uses cookies and similar technologies on its website to enhance your experience and ensure the site functions correctly.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the website.
As a Khelo Zone user, you have several important rights over your personal data. We respect these rights and are here to help you exercise them.
You may request to know what information we hold about you.
Contact us to update any incorrect or outdated information.
You may request deletion of your data under certain conditions.
You may request that we stop using your data for specific purposes.
You can receive a copy of your data in a machine-readable format.
You may withdraw your consent at any time.
To exercise any of these rights, email us at support@khelozone.bet or reach out via live chat.
Khelo Zone strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If we discover that a minor has registered on our platform, the account will be closed immediately and all collected data will be deleted.
A note to parents — please ensure your children cannot access this platform. If you become aware of any minor using an account, notify us immediately.
Khelo Zone retains your data only for as long as necessary. Different types of data have different retention periods.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial transaction records | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Customer Support Contact | 3 years |
| Log Files & Technical Data | 1 Year |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymised.
Khelo Zone may update this Privacy Policy at any time. For significant changes, we will notify you by email or via an in-platform notice.
You can check the "Last Updated" date at the top of this policy to see when it was most recently changed. Continued use of our services following any updates will be considered your acceptance of the revised policy.
We will notify you at least 30 days before any significant changes take effect, giving you time to make an informed decision.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is always ready to assist you.
Support@khelozone.bet — responses are typically sent within 48 hours.
Chat with us directly via the website or app — available 24/7.
If you believe your privacy rights have been violated, please contact us first. We take all complaints seriously and will work to resolve your concern as quickly as possible.
Your privacy is fully protected at Khelo Zone. Enjoy the best betting experience knowing your data is secure under our strict Privacy Policy.
By registering, you agree to our Terms & Conditions and consent to the Privacy Policy.